All event data is governed by the ruling agency for the game being played (MLB, MiLB NCAA, or NFL). Please contact the ruling agency for any explanation of their rules.
PlayBallLive assumes no responsibility for the rule interpretations made by the game officials. PlayBallLive uses the data as it is received and we will not intentionally or otherwise alter the data. If a discrepancy is found, we will forward the information to the appropriate ruling agency and comply with their ruling.
PlayBallLive does not accept responsibility for any “prizes”, “awards” or any other forms of compensation between individuals, teams, leagues or sports venues playing our game.
Players have 1 hour from the completion of the game to challenge PlayBallLive’s rulings via email. The email address can be found under the “Contact Us” tab. If it is PlayBallLive’s error, we will make every effort to rectify the problem immediately. If the challenge is to the governing agency of the game (MLB, MiLB, NCAA, NFL), PlayBallLive will contact the appropriate authority and comply with their ruling.
PlayBallLive game completion is defined as the official end of the live game as determined by the ruling agency. There are events that will happen after the completion of the live game for PlayBallLive game tabulation purposes, however live game completion will be considered game completion.
If a game is ruled by the governing body as “incomplete” and a player purchased the game, PlayBallLive will refund the price of the game to that player.
If for any reason a game is cancelled by the governing agency, refunds will be given.
PlayBallLive reserves the right to block any person from using what we deem to be inappropriate Display or League Names.